My name is Meredith Knitch, and I am the Admissions Director at Turning Point of Tampa. Beginning in 2012 I have been part of the Turning Point family and handling admissions.
When someone in crisis calls Turning Point reaching out for help for themselves or a loved one -myself or one of our trained admissions team members will be the person answering the phone.
The most common questions asked after a caller explains their situation are:
What do we do? How do I manage this? How do I get them help?
The admissions department has one goal – assist all callers to find help.
Our team helps families and potential clients navigate the nuances of finding and being accepted into a treatment program. This can be a start for admission to Turning Point of Tampa or another facility based on their needs.
I really enjoy connecting with the clients and their families. I think that the families often are overlooked in the process of finding help. At Turning Point, we believe that addiction is a family disease and when one person in the family is suffering, it rocks the whole foundation.
Being able to provide support to the family and the client during this stressful time is why we are here.
There can be a single call or multiple calls during this process. Being able to clarify what addiction looks like, what recovery looks like, and what the treatment process looks like often helps people feel like they can finally breathe knowing their loved one is going to be safe and well taken care of.
If you, a friend, or a loved one need help, know that we answer calls 24/7, and we are here to help.