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FAQ

Finding treatment for yourself or someone you love can be a daunting and multi-faceted process. Here are some frequently asked questions about Turning Point of Tampa.

Turning Point of Tampa is fully accredited by The Joint Commission and licensed by the Florida Department of Children and Families (DCF). We are licensed to provide true residential treatment. Ours is not what is commonly referred to as a Florida Model program.
Often the answer is yes. Turning Point of Tampa is in-network with most major insurance providers. By verifying your benefits, we can get an approximate idea of what your insurance will cover and what your out-of-pocket cost may be. If we are not in-network with your provider, you may still be able to use your insurance. Turning Point of Tampa is not in-network with Medicare, Medicaid.
We treat men and women, ages 18 and older, whose primary diagnosis is either substance abuse or an eating disorder.
Every client must be cleared by our medical staff to be admitted at Turning Point of Tampa. Often clients will need to be stabilized at a detox facility prior to admission. If it is determined that you or your family member are in need of detoxification, our staff can help you find the right place for you. We partner with a number of medical detoxification facilities in the greater Tampa area. In some instances, a client may be detoxed at a facility near their place of residence prior to traveling to Turning Point of Tampa.
Turning Point of Tampa is in close proximity to Tampa International Airport. Our admissions staff can give some guidance to help you make travel arrangements.
Turning Point of Tampa is committed to treating all our clients, family members and staff with respect and dignity. Our standards of confidentiality are upheld by all staff members and a copy of our Privacy Practices and your Client Rights are provided at time of admission and in your Client Guidelines book. You can also view the Privacy Practice of our facility by clicking Privacy Practices at the bottom of the page.
We recommend you bring $300 of spending money when you come into treatment. You will use this money to purchase sundry items, to go on activities and outings, to pay any prescription medication copayments, or for other personal items you may need while in treatment. Our staff will set up an escrow account and you will receive a weekly written summary of your balance. At time of discharge, any remaining balance will be returned via check to the person who funded the escrow account with us. To access the Credit Card Authorization Form, please click here.
There are designated smoking areas on the treatment campus. If you do smoke, we will provide you with the education and support you need to address this addiction while at Turning Point of Tampa, if you so choose.
Visitation is from 1:00 p.m. to 5:00 p.m. on Sundays and designated holidays. Clients can be eligible to have visitors after their first full week of treatment. All visitors must be approved prior to any Sunday’s visitation by our clinical staff and the client’s primary therapist. Guests are asked not to bring any food, candy, magazines, cell phones, or cameras to visitation.
All residences have a private phone and answering machine available to clients. Clients will need a long-distance calling card to make calls outside of the greater Tampa Bay area. At no time are the phone numbers to the client residences given out by staff. This phone number must be given directly by the client. If someone calls our switchboard, asking for you, Turning Point of Tampa staff will convey the following message: “Due to client confidentiality guidelines, we cannot confirm or deny any client’s presence in treatment.” We do this to protect each client’s right to privacy. Messages left with our receptionist will generally be forwarded to you or your primary therapist.

Client mail can be sent to:

Turning Point of Tampa
c/o Client’s Name
6227 Sheldon Road
Tampa, Florida 33615


Please refrain from sending care packages and gifts to your loved one while he or she is in treatment. For the safety of all our clients, all mail and packages delivered to Turning Point of Tampa will be searched before the client receives it.

For urgent matters, clients may receive faxes at 813-885-6974.
Our facility has both private and semi-private rooms. Room assignment is determined by client need and availability. All client residences have cable television, telephones, answering machines, kitchens and laundry facilities.
Length of stay varies based on each client’s individual needs. Most clients are here between 30 days and 60 days. The minimum length of stay in our residential and day treatment programs is 30 days. The minimum length of stay for our intensive outpatient program is 24 sessions.
Day treatment and intensive outpatient programs are available for clients who need a structured program but are able to maintain abstinence while living in the community. If a client meets admissions criteria for our intensive outpatient program, they can maintain employment or pursue their education without a complete disruption of daily life.
Substance abuse is a chronic disease without a cure. It is an illness that must be treated on a daily basis. Our commitment is to give every client the tools he or she needs to achieve long-term recovery. But, it is just like most illnesses. When a person doesn’t follow their treatment plan, they usually don’t recover.

We work tirelessly to help our clients identify their obstacles to recovery and we will develop a thorough continuing-care plan. We will teach them what they need to do in order to achieve long-term recovery.
The weekly family group is free for family members of current clients. This support group meets each week and is designed to provide education and understanding about the disease of addiction and how it impacts the whole family. As the client is adjusting to early recovery, family members also need support and guidance to get through this difficult time. This support group gives family members a place to have a voice and work through their feelings about the disease and recovery.
Our family program is a three-day, intensive process that occurs every other month and runs from Friday morning through Sunday afternoon. This program is designed to begin the healing process for the client and family and to educate family members on codependency, the disease concept, and family dynamics. It is also a good way for families to establish a foundation for communication that will support ongoing recovery of the client and the family as a whole. Clients must sign an authorization for release of information for a family member in order for that person to be invited to participate. When that happens, an information packet is mailed to that person when their loved one is admitted.
It is not uncommon for clients seeking treatment for drug or alcohol addiction or eating disorders to also be dealing with issues such as depression, anxiety, PTSD, grief, or other “co-occurring disorders.” Our psychiatrists and clinical team are experienced in dealing with the complexity of dual-diagnosis issues and they are addressed at Turning Point of Tampa.
A comprehensive aftercare plan is critical to ongoing recovery. Because of this, aftercare planning and relapse prevention are a strong focus of each person’s treatment, from admission to discharge. We offer a weekly aftercare group to all clients, free of charge, for as long as they wish to attend. Alumni are encouraged to stay connected to Turning Point of Tampa. We offer free quarterly recharge events, as well as 12-Step meetings on site every week.
Yes. Turning Point of Tampa has partnered with Prosper Healthcare Lending to offer funding options for those seeking admission into one of our programs. Please click the following link for more information.